Increasing profit for Owners and Managers
We help vacation rental owners and property managers maximize revenue, streamline operations, and deliver five-star guest and owner experiences.
Owner Relations
Acquire and retain high-quality properties
Marketing Impact
From OTA optimization to brand storytelling
Sales Optimization
Build high-converting reservation teams
Tech Integration
Build the systems that power your growth
Revenue Growth
Data-driven pricing and performance analytics
ABOUT 5 STaR
Our purpose is to serve. We exist to guide companies and their teams toward becoming the best versions of themselves — unlocking potential, building confidence, and achieving sustainable success.
Unlocking potential. Building confidence. Driving success.
With roots in short-term rentals dating back to 1999, we’ve witnessed the industry’s evolution firsthand — from the rise of online bookings and platforms like VRBO and Airbnb to the adoption of modern revenue management strategies. Together, our principals bring over 50 years of combined experience.
At 5 STaR Consulting, we pair deep industry expertise with cutting-edge technology to ensure your business not only operates efficiently but thrives in a competitive market. From pricing strategies to marketing campaigns, every solution is tailored to your unique goals and designed to unlock lasting growth.
We believe every stay has the potential to be extraordinary. Founded with a passion for hospitality and data-driven growth, we partner with vacation rental owners, property managers, and boutique hotel operators to uncover hidden revenue opportunities and deliver unforgettable guest experiences.
OUR SERVICES
Reservations & Rates
Done for you!
The Triple R™ System by 5 STaR Consulting optimizes your Rates, manages your Reservations, and maximizes your Revenue — delivering triple-digit growth and total control over your vacation rental performance.
Key Benefits
─ Our highly trained team of sales professionals available to represent your home 24/7. Never miss a good booking!
─ Rate management done for you by industry experts resulting in higher occupancy and revenue.
─ Increased total revenue to you through cost savings and listing growth. Triple your net income with your Triple R process. Rates. Reservations. Revenue.
Operations. Oversight.
Owner Support
Triple O™ delivers full-service operational management — covering guest services, vendor coordination, housekeeping, and property care — giving owners peace of mind, consistent quality, and total transparency for a flat monthly rate.
Key Benefits
─ Guest Service Management
─ Vendor & Housekeeping Management
─ Maintenance Coordination
─ Owner Support + Local Oversight
Keep your best Owners. Find more of them.
We create retention and acquisition programs that attract top-quality properties and keep Owners happy for the long term. Our outsourced Owner success managers can act as your trusted point of contact, enhancing transparency and trust while working with our Revenue Management team to gain buy-in on rate strategy, resulting in higher revenues for the Owner and Management Company.
Key Benefits
─ Higher retention rates and fewer churned owners
─ A repeatable acquisition pipeline
─ Clear communication and performance reporting
Make your properties impossible to ignore.
From optimizing your OTA listings to executing full digital campaigns, we position your rentals for maximum visibility and conversion. We blend brand storytelling with data to build recognition and loyalty.
Key Benefits
─ Better OTA rankings and conversion rates
─ More direct bookings through SEO and content marketing
─ A cohesive brand presence across all channels
Tech that works for you
We help you choose, integrate, and optimize the right property management systems, channel managers, CRMs, and automations so your team works smarter, not harder.
Key Benefits
─ Unified tech stack for smoother operations
─ Less manual work and fewer errors, leverage Technology and AI.
─ Actionable insights from integrated analytics.
WHY 5 STAR CONSULTING?
We don’t just manage properties—we craft legendary guest experiences while maximizing your revenue. Our team combines industry expertise, data-driven strategies, and a hands-on approach to help vacation rental Owners and property managers succeed.
Proven Results
Data-backed strategies that consistently boost occupancy, ADR, and revenue.
End-to-End Support
From reservations and sales to marketing and tech integration—we cover it all.
Owner-Focused Approach
Retain top-quality owners with transparent communication and tailored programs.
Innovation & Technology
Cutting-edge tools and AI-driven insights for smarter operations.
TESTIMONALS
-
![A young man in a light gray suit with a blue shirt, smiling and standing with arms crossed in an office setting.]()
We finally cracked direct bookings. With 5 STaR’s OTA optimization and brand storytelling, our listings rank higher and guests actually search for our name.
⭐⭐⭐⭐⭐
— Luis M., Rental Operator, California Coast
-
![A woman with blonde wavy hair, wearing a gray blazer and white top, standing indoors with her arms crossed, near a window and some greenery.]()
Keeping high-value owners happy used to be our biggest challenge. Now, with 5 STaR’s owner success program, our retention rate is above 95%.
⭐⭐⭐⭐⭐
— Karen S., CEO, Boutique Property Group
-
![A young woman with shoulder-length brown hair, smiling and pointing to her left against a yellow background.]()
Our close rate doubled after 5 STaR built and trained our reservations team. Guests don’t just book with us—they’re excited before they even arrive.
⭐⭐⭐⭐⭐
— Daniel P., Vacation Rental Owner, Colorado
-
![A smiling young man with dark hair and a beard, wearing a plaid shirt and a light blue t-shirt, standing outdoors near water.]()
Within 90 days of working with 5 STaR, our ADR went up 18% and occupancy stayed strong. Their pricing strategy outperformed every tool we had tried before.
⭐⭐⭐⭐⭐
— Sam L., Property Manager, Florida
FREQUENTLY ASKED QUESTIONS
-
We work with a wide range of properties, from single-family homes and condos to luxury estates. Our solutions scale for both independent owners and property management companies seeking consistent five-star experiences.
-
Our Revenue Management & Data Analysis team leverages market data, competitor insights, and historical performance to optimize pricing, occupancy, and ADR in real-time. This ensures maximum profitability while keeping your property competitive.
-
Absolutely. We provide end-to-end solutions, including hiring, training, and full-service reservations coverage. Whether you want an in-house team or fully outsourced support, we improve lead response times, conversion rates, and overall guest satisfaction.
-
Our Owner Relations & Acquisitions programs focus on retention and acquisition. We create transparent communication systems, retention programs, and acquisition pipelines, ensuring owners remain happy while increasing revenue for both the management company and the owner.
-
We optimize OTA listings, execute digital campaigns, create SEO-friendly content, and tell your brand story across channels. The goal is higher visibility, stronger bookings, and a cohesive brand that stands out in a competitive market.
CONTACT US
Call Us 24/7
Work with us
william@reach5star.com
Your location
Colorado & South Carolina, United States
